Social Messaging & Voice Assistant Integration.
Customer Engagement.
Our Capabilities.
Social Messaging & Mobile Wallets.
Voice Assistants & Chatbots.
AI Supporting Human Agents.
Social Messaging & Mobile Wallets.
Social Media Messaging is the preferred tool for connecting and engaging with audiences and is increasingly where they want to engage with your brand.
Mobile Wallets such as Apple Wallet and Google Pay enable one-to-one connections with customers even when they are not on your site or utilizing social media platforms.
Reintivity can effectively enable these engagement channels into your customer communication plan.
Voice Assistants & Chatbots.
Customers can easily interact with brands using voice assistants like Alexa and Google Assistant wherever voice assistants are available.
Chatbots help you offer Always-On Customer Support and reduce the demands on human agents within the contact center.
AI Supporting Human Agents.
Configure software bots to assist human agents by providing suggested responses based on frequently asked questions, underlying knowledge and access to data from throughout the organization.
This technology aids in improving the consistency and quality of those talks while also shortening their length and accompanying costs.
Thoughts & Insights.
The Balance Between DIY and Professional Tech Support
DIY tech solutions empower teams, but… without expert oversight, security risks, integration issues, and long-term maintenance challenges can emerge. Knowing when to get help is key…
Modernizing Government IT in Chicagoland: A Comprehensive Guide to Security, Efficiency, and Innovation
Chicago-area municipalities must modernize IT to enhance security, efficiency & citizen services. Learn how strategic IT solutions protect data & optimize operations by…
How to Spot and Prevent Phishing Emails: Protect Your Business from Cyber Threats
Cybersecurity threats are on the rise, and phishing emails remain one of the biggest dangers to individuals and businesses alike. In fact, a staggering 90% of cyber attacks start with a phishing email. Cybercriminals disguise their emails to look legitimate, tricking...
World Class Web Presence
Invest in growing your online presence with Reintivity website development, maintenance and optimization services. Our web maintenance services include:
- Software Updates.
- Back ups.
- Online Analytics.
- Service Requests.
- Social Media Marketing.
- Malware scans.
- SEO Research & Analytics.
- Maintenance & Fixes.
- Security & Publishing.
- Managed Web Hosting.
vCIO Services
A Virtual CIO is a distant or virtual entity, such as a contractor or a corporation, that acts as your organization's chief information officer. The Virtual CIO performs the same functions as a traditional CIO. They work with your IT department to develop strategic goals, budget plans, business process analyses, and technological improvements.
Use our technical expertise, provided as a Virtual CIO (vCIO) or Virtual IT Director service, to bring your most ambitious business ideas into action with fewer risks and lower costs.
LET'S GET STARTED.