Robotic process automation (RPA) is a technology framework that uses software “bots” to replicate repetitive, rules-based tasks typically performed by humans in digital systems. By automating these tasks end-to-end, RPA boosts operational efficiency, reduces errors, and frees up human workers to focus on more strategic, high-value activities.
For information about RPA, please view guidance on this topic from the following resources:
- the Interior Business Center
- Digital.gov An official website of the U.S. General Services Administration